Manage Every Order.
Settle Cash Instantly.
Built for African online stores. Automate order updates, collect Payment on Delivery seamlessly, and stop chasing riders on WhatsApp.
No credit card required • 7-day free trial • Cancel anytime
Take orders on WhatsApp
Customers order in the chat they already use. It lands in your dashboard as a real order — no app for them to install.
Good afternoon, do you have the 2L perfume?
Yes — ₦18,500. Shall I book it for delivery?
Yes please. Chidi, 0803 456 7890, Ikeja.
Order created ✅ ORD-0412 raised and assigned to a rider.
Trusted across Africa
Naira Collected on Delivery
Deliveries Tracked
Orders Managed
Businesses Onboarded
Running an Online Store in Africa is Hard Enough...
These problems cost African businesses millions every month.
Your rider collected ₦50,000 cash on delivery yesterday. Where's the money? You don't know.
Customer says 'I didn't order this' — but you already paid for the delivery.
2–3 hours daily coordinating riders via WhatsApp groups. While you're supposed to be running your store.
Lost packages with no record they were ever attempted or delivered.
Failed deliveries cost you money — fuel, wasted time, disappointed customers who don't reorder.
Can't scale your marketing because your fulfillment breaks above 50 orders/day.
There's a better way...
NovatraCloud solves all of this — automatically.
Built Specifically for eCommerce
We understand the unique challenges of selling online across Africa. Every feature solves a real problem.
Instant Cash Settlement
Riders remit Payment on Delivery via Paystack. No more 'I'll pay you next week'. Money in your pocket in 24 hours.
WhatsApp Order Alerts
Customers get automated updates at every stage — confirmed, picked up, out for delivery, delivered.
Delivery Confirmation
Photo evidence captured at delivery. Resolve 'I didn't receive it' disputes in seconds.
Voice-to-Order
Send a WhatsApp voice note — AI extracts customer name, address, and items automatically.
Customer Database
Auto-save customer details. Never ask for the same address twice. See purchase history per customer.
Multi-channel Orders
WhatsApp, website, Shopify, WooCommerce — import from anywhere, manage every order in one place.
Daily P&L Dashboard
Know your exact revenue, delivery costs, and net profit every single day — no spreadsheets needed.
Rider Management
Assign deliveries, track performance, and manage commissions for all your riders.
3-Level Bonus Automation
Set performance targets and automatically reward top performers. Riders hit a delivery rate of 80%, 90%, or 95% — they earn a fixed bonus per order. Motivates your team without you lifting a finger.
Get Started in 3 Steps
From signup to first order in under 10 minutes.
Sign Up in 2 Minutes
Create your workspace, set your business mode to eCommerce, and invite your team — no technical setup needed.
Connect Your Online Store
Link your Shopify, WooCommerce, or website in one click. Or import orders from a spreadsheet. Your orders sync automatically and your team is notified instantly.
Let NovatraCloud Handle the Rest
Your AI assistant takes orders via WhatsApp — day or night. Staff performance is tracked automatically. Customers get real-time order updates. Cash on delivery settles instantly via Paystack. And you get a clear picture of your business growth — without lifting a finger.
Start Free, Scale Big
Try everything free for 7 days. No credit card required. Cancel anytime.
7-Day Free Trial
Experience the full ecommerce platform risk-free. No credit card required.
| Feature | Starter ₦7,500/mo | Professional ₦25,000/mo | Most Popular Enterprise ₦105,000/mo |
|---|---|---|---|
| Team members | 5 | 10 | Unlimited |
| Devices per user | 1 | 1 | 3 |
| Products | 10 | 50 | Unlimited |
| Orders / month | 500 | 2,000 | Unlimited |
| SMS credits/month | 50 | 100 | 300 |
| WhatsApp utility credits | — | 100 | 300 |
| Basic Analytics | ✓ | ✓ | ✓ |
| Broadcast Campaigns | — | — | |
| Automated Reports | — | — | |
| Accounting Module | — | — | |
| WhatsApp AI Assistant | — | — | |
| AI Support Auto-Respond | — | — | |
| Advanced Analytics & AI Insights | — | — | |
| Multi-Currency Support | — | — | |
| API Access & Webhooks | — | — | |
| Multi-Warehouse Management | — | — | |
| Bulk Operations | — | — | |
| Webinar Training (every 3mo) | — | — | |
| On-site Setup & Training | — | — | |
| 24/7 Priority Support | — | — | |
| Dedicated Account Manager | — | — | |
| SLA Guarantee | — | — | |
| Support Level | Email + Chat | 24/7 Phone + Email + Chat | |
| Subscribe Now | Subscribe Now | Subscribe Now |
7-day free trial on all modes • No credit card required • Cancel anytime
See it working before you sign up
These are the parts of the job that eat your day — orders arriving in WhatsApp, riders you cannot see, cash you cannot account for. Here is what each one looks like inside NovatraCloud.
Take orders on WhatsApp
Customers order in the chat they already use. It lands in your dashboard as a real order — no app for them to install.
Good afternoon, do you have the 2L perfume?
Yes — ₦18,500. Shall I book it for delivery?
Yes please. Chidi, 0803 456 7890, Ikeja.
Order created ✅ ORD-0412 raised and assigned to a rider.
Watch every rider live
See who is out, where they are, and what they are carrying — instead of chasing phone calls.
Emeka A.
Ikeja → Maryland
Sadiq B.
Yaba → Surulere
Ngozi O.
Lekki → Ajah
Your shop and your courier, connected
Hand an order to your delivery company and it appears in their workspace, assigned. No re-typing, no phone call.
Your store
ORD-0412
Chidi · Ikeja
₦18,500 · Pay on delivery
Share with courier
Their courier
ORD-0412
Auto-assigned
Emeka A. · Ikeja route
Same order, two dashboards. No re-typing.
Know who is holding your cash
Every naira a rider collects is tracked per delivery, so settlement stops being guesswork.
Emeka A.
Expected ₦184,500
Sadiq B.
Expected ₦96,200
Ngozi O.
Expected ₦42,800
Cleared today
₦280,700
Know before you run out
Stock updates every time goods move. You see what is low while you can still reorder — not after the orders come in.
Lip gloss set almost gone
Sell-through is faster than usual — restock before the weekend.
Customers notified at every step
Order received, out for delivery, delivered — automatic WhatsApp and SMS, so disputes stop.
Sent by WhatsApp and SMS — no manual follow-up.
Frequently Asked Questions
Everything you need to know before getting started.
When a rider collects cash from a customer, they log into their agent portal and remit the amount via Paystack. You're notified instantly and the order is automatically marked as cash received. No more end-of-day cash drama.
No app needed for customers. They receive updates via WhatsApp — which they already use. All the technology is on your end.
Absolutely. We have live Shopify and WooCommerce webhook integrations — just connect your store and orders flow in automatically. You can also import via CSV, connect via our API, or manually create deliveries. Your existing orders are safe.
The rider must take a photo at the customer's address before marking it as 'customer refused'. This creates an irrefutable timestamp record, protecting you in dispute resolution.
Any rider or agent who logs in — your in-house riders and delivery agents — counts as a team member against your plan's team allowance, just like any other user. 3rd-party partner agents can instead be tracked as agent records rather than user accounts, so they don't use a team seat and aren't capped on any plan. You can run both kinds side by side.
Yes — 7-day free trial, no credit card required. You'll have access to all Professional plan features during your trial.
Still have questions?
Contact our team→Ready to Grow Your Online Store?
Get your Payment on Delivery settled in 24 hours, automate WhatsApp order updates, and scale without the fulfillment headaches.
7-day free trial • No setup fees • Cancel anytime • Made for Africa 🌍