Manage Every Order.
Settle Cash Instantly.
Built for African online stores. Automate order updates, collect Payment on Delivery seamlessly, and stop chasing riders on WhatsApp.
No credit card required • 7-day free trial • Cancel anytime
Trusted across Africa
Businesses Onboarded
Naira Settled on Delivery
Deliveries Tracked
Platform Uptime
Running an Online Store in Africa is Hard Enough...
These problems cost African businesses millions every month.
Your rider collected ₦50,000 cash on delivery yesterday. Where's the money? You don't know.
Customer says 'I didn't order this' — but you already paid for the delivery.
2–3 hours daily coordinating riders via WhatsApp groups. While you're supposed to be running your store.
Lost packages with no record they were ever attempted or delivered.
Failed deliveries cost you money — fuel, wasted time, disappointed customers who don't reorder.
Can't scale your marketing because your fulfillment breaks above 50 orders/day.
There's a better way...
NovatraCloud solves all of this — automatically.
Built Specifically for eCommerce
We understand the unique challenges of selling online across Africa. Every feature solves a real problem.
Instant Cash Settlement
Riders remit Payment on Delivery via Paystack. No more 'I'll pay you next week'. Money in your pocket in 24 hours.
WhatsApp Order Alerts
Customers get automated updates at every stage — confirmed, picked up, out for delivery, delivered.
Delivery Confirmation
Photo evidence captured at delivery. Resolve 'I didn't receive it' disputes in seconds.
Voice-to-Order
Send a WhatsApp voice note — AI extracts customer name, address, and items automatically.
Customer Database
Auto-save customer details. Never ask for the same address twice. See purchase history per customer.
Multi-channel Orders
WhatsApp, website, Shopify, WooCommerce — import from anywhere, manage every order in one place.
Daily P&L Dashboard
Know your exact revenue, delivery costs, and net profit every single day — no spreadsheets needed.
Rider Management
Assign deliveries, track performance, and manage commissions for all your riders.
Get Started in 3 Steps
From signup to first order in under 10 minutes.
Sign Up in 2 Minutes
Create your workspace, set your business mode to eCommerce, and invite your team — no technical setup needed.
Connect Your Online Store
Link your Shopify, WooCommerce, or website in one click. Or import orders from a spreadsheet. Your orders sync automatically and your team is notified instantly.
Let NovatraCloud Handle the Rest
Your AI assistant takes orders via WhatsApp — day or night. Staff performance is tracked automatically. Customers get real-time order updates. Cash on delivery settles instantly via Paystack. And you get a clear picture of your business growth — without lifting a finger.
Start Free, Scale Big
Try everything free for 30 days. No credit card required. Cancel anytime.
30-Day Free Trial
Experience the full ecommerce platform risk-free. No credit card required.
| Feature | Starter ₦7,500/mo | Professional ₦15,000/mo | Most Popular Enterprise ₦105,000/mo |
|---|---|---|---|
| Team members | 3 | 8 | Unlimited |
| Devices per user | 1 | 1 | 3 |
| Products | 10 | 50 | Unlimited |
| Orders / month | 500 | 2,000 | Unlimited |
| SMS credits/month | 50 | 100 | 1,000 |
| WhatsApp utility credits | — | 100 | 1,000 |
| Basic Analytics | ✓ | ✓ | ✓ |
| Broadcast Campaigns | — | — | |
| Automated Reports | — | — | |
| WhatsApp AI Assistant | — | — | |
| AI Support Auto-Respond | — | — | |
| Advanced Analytics & AI Insights | — | — | |
| Multi-Currency Support | — | — | |
| API Access & Webhooks | — | — | |
| Multi-Warehouse Management | — | — | |
| Bulk Operations | — | — | |
| Webinar Training (every 3mo) | — | — | |
| On-site Setup & Training | — | — | |
| 24/7 Priority Support | — | — | |
| Dedicated Account Manager | — | — | |
| SLA Guarantee | — | — | |
| Support Level | Email + Chat | 24/7 Phone + Email + Chat | |
| Subscribe Now | Subscribe Now | Subscribe Now |
30-day free trial on all modes • No credit card required • Cancel anytime
What African Businesses Say
Real results from real businesses across Africa.
“NovatraCloud gave me back my time and my money. Before, I spent 3 hours every night reconciling Payment on Delivery. Now it's done automatically. My riders can't lie anymore!”
Amaka Okonkwo
Owner, StyleHub Lagos
“We went from managing 15 bikes via WhatsApp groups to running 80+ vehicles with full visibility. We won 5 new corporate contracts because we can now offer a tracking dashboard to clients.”
Tunde Adeyemi
CEO, SwiftDelivery Lagos
“The WhatsApp integration is exactly what I needed. Customers get delivery updates automatically and I stopped getting 50 'where is my order?' messages daily. Absolute game changer.”
Ngozi Eze
Founder, FashionKart Abuja
“The agent remittance feature is brilliant. Partner agents now pay via Paystack directly and I get a notification immediately. No more end-of-day cash drama or disputes.”
Emeka Nwosu
Operations Manager, QuickMove PH
“I was skeptical at first but the 7-day trial convinced me. The WhatsApp notifications feature alone is worth it — customers and CSRs are always in the loop, so disputes dropped massively.”
Fatima Aliyu
Owner, Elegance Boutique Kano
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Frequently Asked Questions
Everything you need to know before getting started.
When a rider collects cash from a customer, they log into their agent portal and remit the amount via Paystack. You're notified instantly and the order is automatically marked as cash received. No more end-of-day cash drama.
No app needed for customers. They receive updates via WhatsApp — which they already use. All the technology is on your end.
Absolutely. We have live Shopify and WooCommerce webhook integrations — just connect your store and orders flow in automatically. You can also import via CSV, connect via our API, or manually create deliveries. Your existing orders are safe.
The rider must take a photo at the customer's address before marking it as 'customer refused'. This creates an irrefutable timestamp record, protecting you in dispute resolution.
Starter: up to 5 riders. Professional: up to 20. Enterprise: unlimited. You can also manage both in-house riders and 3rd-party logistics partners.
Yes — 30-day free trial, no credit card required. You'll have access to all Professional plan features during your trial.
Still have questions?
Contact our team→Ready to Grow Your Online Store?
Get your Payment on Delivery settled in 24 hours, automate WhatsApp order updates, and scale without the fulfillment headaches.
7-day free trial • No setup fees • Cancel anytime • Made for Africa 🌍