Remit Rider & Partner Agent Collections (Logistics)

Manage cash collected by riders and partner agents from COD deliveries

5 minintermediate

Overview

In Logistics mode, the Remittances page shows two sections: **Rider/Partner Agent remittances** and **Merchant payables**. This guide covers the rider/partner agent remittance flow.

1

Navigating to Rider Remittances

From the Remittances page, click **Rider/Partner Agent remittances** card. This opens a page showing all DELIVERED logistics orders with POD (Payment on Delivery) that have not yet been remitted.

2

How Data is Grouped

Orders are grouped by the rider or delivery agent who handled them. For each group, the system calculates:

  • aCOD Collected: Sum of all cash collected from customers
  • bDelivery Costs: For in-house riders = 0 (their fee is company revenue); For partner agents = partner_agent_fee
  • cBalance Due: COD Collected minus Delivery Costs
3

Working with the Table

The table lists each rider and partner agent with their aggregated data.

  • aSearch: Filter by rider/agent name using the search bar
  • bSort: Click any column header to sort ascending/descending
  • cView Deliveries: Click the eye icon next to Deliveries or COD to see individual delivery details in a dialog
  • dMark Remitted: Click the Mark Remitted button for a specific rider
  • eBulk Actions: Select multiple riders using checkboxes, then use the Bulk Update dialog
4

Marking as Remitted

When you click **Mark Remitted**:

  • aA confirmation dialog shows the breakdown: COD Collected, Delivery Costs (if any), and Balance Due
  • bFor partner agents, a disclaimer reminds you to deduct their fee separately
  • cClick Confirm to mark all deliveries for that rider as remitted
  • dThe deliveries update to remittance_status = 'remitted' and no longer appear on this page

Important Notes

- Only **DELIVERED** orders with **POD** payment type generate remittance entries. - **In-house riders** remit the full COD amount (their delivery fee is company revenue, not deducted). - **Partner agents** earn a partner_agent_fee, which is deducted from their remittance. - Orders already marked as remitted are excluded from this page.

Frequently Asked Questions

What if a partner agent disputes the fee?
The partner agent fee is set when you add the partner company. Review and adjust in Partners section if needed.
Can I mark individual deliveries as remitted instead of all?
Currently, marking remitted applies to all unremitted deliveries for that rider. Use the eye icon to view individual delivery details before confirming.
What happens after marking remitted?
The deliveries update to remittance_status = 'remitted' and no longer appear on this page. The rider's outstanding balance in any reports will reflect this.

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